Frequently Asked Questions

Everything you need to know about bringing comfort and style to your home.

What is the typical delivery timeframe for furniture?

Standard shipping usually takes between 7 to 14 business days. For larger items requiring white-glove delivery, our logistics partner will contact you directly to schedule a specific arrival window.

Do you offer assembly services?

Yes, we offer professional assembly services for most of our furniture collections. You can select the 'Expert Assembly' option at checkout for an additional fee.

What is your return policy for home decor and furniture?

We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled condition to qualify for a full refund, minus shipping costs.

Are your wood products sustainably sourced?

At SPS FURNITURE, we prioritize sustainability. Over 80% of our wood products are FSC-certified, ensuring they come from responsibly managed forests.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.

Do you offer warranties on your furniture?

All our furniture comes with a standard 1-year limited warranty covering manufacturing defects. Extended protection plans for stains and structural damage are also available for purchase.